Returns & Exchanges
At Solid., we stand by the quality of our home goods and offer a hassle-free 30-day return policy for items in their original condition. If your piece doesn't perfectly fit your space, we are here to help you find the right solution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your box.
- 4.Receive Your Refund
Once our warehouse inspects the returned furniture or decor, your refund will be processed to your original payment method within 5-7 business days.
